When something in your car breaks, or even when you want to stay on top of your regular car maintenance, it’s important to have someone you trust. If you are uncertain about your mechanic, how can you be certain about your car repairs? Here are some things to look out for when finding a good mechanic shop in Nashville.
What Makes a Good Mechanic Shop?
Certified Mechanics
Finding a mechanic shop in Nashville with certified mechanics and technicians ensures that everyone who works on your car will know what they are doing to an expert level. All technicians at Wilson Tire & Auto are certified to bring you and your vehicle the best possible care. Additionally, the Wilson Tire & Auto shop is Repair Pal Certified.
Experience
A mechanic shop that opened in Nashville yesterday does not offer much confidence in skill level. You want to find an auto care shop with experience and with experienced technicians. Wilson Tire & Auto opened in 2018, and our technicians bring years of experience to every service and repair that we offer.
Accessibility & Flexibility
Having car trouble is already hard enough; no one wants to also have problems reaching their mechanic. Try to find a mechanic shop that is easy to get to with accessible or flexible hours. Wilson Tire & Auto is in the heart of Nashville for easy access, and we offer an after hours drop-off box for those who cannot make it to the shop during business hours, as well as flexible service times to make repairs as convenient as possible for you.
Clear & Simple Warranty
Many mechanics and auto repair shops do not offer a warranty, or they purposely make it difficult to understand. Find a shop that offers a guarantee for their work in simple terms. Wilson Tire & Auto offers two easy options:
- 3 year/36,000 mile nationwide warranty
- 5 year/50,000 mile in-store warranty
We are happy to review every detail of these options with you.
Clear Communication for Your Benefit
There is a wide variety of approaches to how involved a mechanic should get when making a repair, as well as how involved they should keep the customer. Some technicians focus directly on their repair and no further, while others check beyond their project to see if there could be other issues that contributed or could have been caused by the initial problem. Then, when reporting to the customer, some mechanics have been known to report on issues that are not currently necessary, and others that do not mention repairs that may be urgent soon.
Wilson Tire & Auto technicians are honest, upfront, and transparent in all conversations with our customers. We offer upfront pricing, no hidden fees, and never recommend unnecessary repairs, but keep you informed of what is happening with your vehicle at all times.
Great Customer Service & Positive Reviews
Everyone likes to be treated well, especially in stressful situations like car trouble. Finding a mechanic shop in Nashville with excellent customer service can make auto repair and routine vehicle maintenance much less stressful. An easy way to find out how a shop treats their customers is to check their reviews. Wilson Tire & Auto has a 4.6/5 rating on Repair Pal, with 571 reviews and 4.5/5 on Google Reviews with 247 reviews.
A Mechanic Shop for You
Wilson Tire & Auto in Nashville provides customer-focused auto repair and maintenance with flexible service hours, certified technicians, and clear communication. Our customers have had plenty positive to say about us, but we’re happy to prove ourselves to you too. Make an appointment with us today!
